Pioneer ID Card

On Friday, December 13th, the University of Denver is closing early at 11am.

On Thursday, December 19th, the Pioneer ID Card Office will be closing early at 11:30am for staff development. We apologize for any inconvenience.

ATTENTION ALL RTD PASS HOLDERS: RTD Pass management has moved! Beginning July 1 2024, RTD CollegePass and RTD EcoPass distribution is now managed by Parking and Mobility Services. For more information about RTD Passes, or for questions or help managing your RTD Pass, you can contact Parking and Mobility Services by email at parking@a220149.com or by phone at 303-871-3210.

For more information, visit the DU Parking website at http://45q.a220149.com/parking/mobility/denver-mass-transit

The ID Card Office is located in Driscoll South, located at 2050 E. Evans Ave, Denver, CO, 80208.

Our normal Hours are:

Monday-Wednesday: 8am-4:30pm

Thursday: 9am-4:30pm

Friday: 8pm-4:30pm

Please note, a form of photo identification such as a driver’s license or passport is required to pick up your ID card.

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The Pioneer ID Card is your official identification while at the University of Denver. All DU constituents including students, faculty, staff and are required to carry their ID card while on campus. Below are key points about obtaining your DU Pioneer ID Card as well as updates regarding ID Office operations.

Do not hole-punch your DU ID Card - the entire card is a computer chip and will cease to function if hole punched, cut, folded, or damaged.

New students, faculty, and staff should submit photos digitally whenever possible. Photo submission instructions can be found here. Once a photo is accepted, you may pick up your card anytime during our business hours. Our office is located in the Driscoll Commons Building, 2050 East Evans Ave Suite 4, Denver CO 80210. If you cannot access the building upon your arrival, call us at 303-871-4545 and we will be able to assist you. If you are an all-online student you may have your ID Card mailed to you; please contact us at pcard@a220149.com for mailing assistance.

The first ID Card for all students, faculty and staff is provided free of charge. Replacement ID Cards are $30, billable by cash, check, or Flex, or if you are student we can add the fee to your student account. Flex is the best option for mailed replacement IDs, and Flex can be added to your card with a credit or debit card at this link. Although replacement cards are $30, mailing of replacement cards is free and does not cost extra.

Students and employees needing a replacement ID Card can visit our office in Driscoll South or can request a mailed replacement card. For more details, click here.

Learn more about using your card

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Submit Your ID Photo Online

Click here for instructions

Online Card Management

Through our card management website, you can make Flex deposits, check balances, view transaction history, and more!

Manage Your Card Here

Lost/Stolen ID Cards

Has your card been lost or stolen? Deactivate your card online immediately! Then, visit our office or call/email for a replacement ID Card. Lost cards are $30 to replace.

Deactivate Your Lost/Stolen Card Here

How to Request a Replacement ID Card

RTD Pass Information

Eligible students can get their RTD CollegePass from the ID Office. Passes are free of charge to eligible students.

View the eligibility requirements here